AI usage policy
A clear, plain-English policy on which AI tools staff can use, for what, and with which data.
Since 2015
ISO 27001
5.033 Google reviews
7am to 6pm
Why AI governance?
Your staff are already using AI
Staff are using tools like ChatGPT, Copilot and browser extensions to write emails, summarise documents and analyse data, often without anyone knowing. Every time sensitive information is pasted into an unapproved tool, it can leave your control.
AI governance gives you clear rules and practical controls: which tools are approved, what data can be used, how outputs are checked, and who is accountable. The goal is not to block AI, but to make it safe to use.
Independently certified
We understand the importance of protecting data, and we set ourselves apart through our ISO 27001 certification and SMB1001 Gold (Level 3) certification with CyberCert. From safeguarding company data to client information, we’re dedicated to upholding the highest standards of information security.
What we put in place
A practical AI governance framework
Approved AI tools
Business-grade AI tools selected and configured so your data stays protected.
Data protection controls
Controls that reduce the risk of sensitive client, financial and personal data leaving your business.
Shadow AI discovery
Visibility of the AI tools and extensions already in use across your business.
Staff guidance
Practical guidance and training so your team knows how to use AI safely and well.
Ongoing review
Regular reviews as AI tools, risks and regulations change.
Our approach
From AI risk to AI confidence
Discover
We find out which AI tools are being used today and what data is at risk.
Define
We work with your leadership team to agree policy, approved tools and acceptable use.
Implement
We configure approved tools and controls, and train your staff on the new guidelines.
Review
We monitor AI use and update your framework as the technology and risks evolve.
Why it matters
The risks of AI without guardrails
Unmanaged AI use creates real business risk, but the fix does not have to be complicated.
- Client and personal data shared with unapproved tools
- Privacy breaches and regulatory obligations
- Inaccurate AI output used without checking
- Questions from insurers and clients about AI use
- Staff unsure what is allowed, so they avoid AI or use it in secret
Our services
We can also help with
Why Work With Us
We don’t just fix problems — we keep your systems running the way they should. Our IT support team blends enterprise-level expertise with a straightforward, human approach. We care about your uptime, your people, and your peace of mind. With transparent pricing, specialist advice, and zero jargon, we make sure technology works for you — not against you. When you need dependable IT and cyber security that just works, Insource IT.
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Testimonials
What our clients say
5.0
33 Google reviews
The entire Insource IT team are so helpful, approachable, non-judgemental, and most importantly, knowledgeable. They will go out of their way to help you, no matter the issue.
Insource IT have your business’s best interest at heart. They’ll go the extra mile to explain where your IT budgets should be spent to keep you up to date with your industry’s security, compliance and IT standards.
Wonderful team! They are always pleasant and easy to reach, and masters at what they do. Highly recommend to anyone needing help in IT.
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