Since 2015
ISO 27001 certified
ISO 27001
5.033 Google reviews
7am to 6pm
Why training matters

Most attacks start with a person, not a computer

Phishing emails, fake invoices and impersonation scams are designed to trick busy people into clicking a link, sharing a password or paying a fake account. Technical controls stop a lot, but not everything.

Regular, engaging training builds habits that last. Your team learns to recognise warning signs, pause before acting and report anything suspicious, which makes your whole business harder to attack.

Insource IT team running a training session
ISO 27001 certifiedCyberCert SMB1001 Gold Level 3 certified

Independently certified

We understand the importance of protecting data, and we set ourselves apart through our ISO 27001 certification and SMB1001 Gold (Level 3) certification with CyberCert. From safeguarding company data to client information, we’re dedicated to upholding the highest standards of information security.

What’s included

A complete security awareness programme

Engaging training

Short, practical training on phishing, passwords, safe browsing and handling sensitive data.

Phishing simulations

Realistic test emails show who is at risk, with instant guidance when someone clicks.

Business email compromise

How to spot fake invoices, payment change requests and impersonation of executives.

AI and new threats

Safe use of AI tools, deepfakes and voice scams, and what not to paste into chatbots.

Reporting and insights

Clear reports on completion, click rates and improvement over time, ready for insurers and auditors.

New starter onboarding

Security training built into onboarding, so new staff are protected from day one.

How it works

Building a security-aware culture

01

Baseline

A first phishing simulation shows how your team responds today and where the risks are.

02

Train

Staff complete short, relevant training, with extra support for those who need it most.

03

Test

Ongoing simulations keep awareness high and reflect the latest real-world scams.

04

Report and improve

Regular reports show progress, and we adjust the programme as threats change.

Why it’s worth it

Training that pays for itself

One avoided fake invoice or compromised mailbox can save far more than a year of training. It also helps you meet insurer, client and compliance expectations.

  • Reduces the risk of phishing and payment fraud
  • Supports Essential Eight, SMB1001 and ISO 27001 requirements
  • Evidence for cyber insurance questionnaires
  • Measurable improvement over time
  • Managed for you, with minimal admin
Our services

We can also help with

Cyber security specialist monitoring systems

Cyber Security

A multi-layered and proactive approach builds your defences online.

Learn more →
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AI Services

Adopt AI safely with governance, Copilot readiness and managed AI.

Learn more →
Cloud services and Microsoft 365 management

Cloud Services

Streamline workflows, boost productivity, and simplify collaboration.

Learn more →
Managed IT services for SMBs

Get in touch today

Our IT solutions are driven by the latest technology, enhanced with great customer service, and tailored to support your business success. Ready to Insource IT?

Insource IT team members in a meeting with a client

Why Work With Us

We don’t just fix problems — we keep your systems running the way they should. Our IT support team blends enterprise-level expertise with a straightforward, human approach. We care about your uptime, your people, and your peace of mind. With transparent pricing, specialist advice, and zero jargon, we make sure technology works for you — not against you. When you need dependable IT and cyber security that just works, Insource IT.

Contact Us →
Our partners
Microsoft 365 Dell HP Lenovo Ubiquiti Yealink Kaseya ThreatLocker
Testimonials

What our clients say

5.0
33 Google reviews
The entire Insource IT team are so helpful, approachable, non-judgemental, and most importantly, knowledgeable. They will go out of their way to help you, no matter the issue.
M Sheen · Google review
Insource IT have your business’s best interest at heart. They’ll go the extra mile to explain where your IT budgets should be spent to keep you up to date with your industry’s security, compliance and IT standards.
C Diekman · Google review
Wonderful team! They are always pleasant and easy to reach, and masters at what they do. Highly recommend to anyone needing help in IT.
F Bustillo · Google review
Insource IT engineer on a headset working at a laptop
FAQs

Questions we often hear

Security awareness training teaches staff how to recognise and avoid cyber threats such as phishing, scams and unsafe behaviour, and how to report anything suspicious.

A phishing simulation is a safe, realistic test email sent to your staff. It shows who might fall for a real attack and gives immediate guidance to anyone who clicks.

Security awareness works best as an ongoing programme, with short regular training and simulations rather than a single annual session.

Yes. Insurers commonly ask whether you run security awareness training and phishing simulations, and our reports give you evidence to support your answers.

Yes. It is designed for everyone, using plain language and real-world examples rather than technical detail.

Call us on (08) 6214 0456 or email info@insourceit.com.au to set up security awareness training for your team.