Who leads Insource IT?

Insource IT was founded in 2015 by Hassan, who leads the business as Managing Director. Leen is our Operations Manager, and Keagan is Team Lead for our support team.

When was Insource IT founded?

Insource IT was founded in Perth in 2015 and has been providing managed IT services to small and medium businesses ever since.

What certifications does Insource IT hold?

Insource IT is ISO 27001 certified for information security management and holds SMB1001 Gold (Level 3) certification through CyberCert.

What size businesses do you work with?

We mostly support small and medium businesses with between 10 and 500 staff, from single offices to multi-site organisations.

Which industries do you specialise in?

We work with businesses across many industries, with particular experience in architecture, construction, mining, and accounting and financial services.

What services does Insource IT provide?

We provide managed IT support, cyber security, cloud and Microsoft 365 services, co-managed IT, SMB1001 certification support and AI services for businesses in Perth, Melbourne and across Australia.

Where is Insource IT located?

We have offices in Perth and Melbourne. • Perth: Level 2, 88 William Street, Perth WA 6000 • Melbourne: Office 125, 470 St Kilda Road, Melbourne VIC 3004

What are Insource IT's support hours?

Our service desk is staffed 6am to 6pm AWST, Monday to Friday, and we also offer after-hours support.

How can I get in touch?

Call us on (08) 6214 0456 (Perth) or (03) 9022 8611 (Melbourne), or email info@insourceit.com.au.

About Insource IT: Perth’s Managed IT Team Since 2015

Our founder Hassan was naturally drawn to the IT space and decided to pursue this passion after moving to Australia – and the rest is history. About Insource IT is really about that journey: Insource IT was born and our dedication to providing exceptional services, offering cutting-edge technology, and cultivating genuine relationships has seen us grow into the team we are today.

Since 2015

ISO 27001

5.033 Google reviews

6am to 6pm

Hassan, founder of Insource IT, working at his desk

About Insource IT

Our journey started with a passion for IT.

Insource IT is Perth’s go-to MSP for IT support, and we’ve been transforming the IT and cyber security of local and international SMBs since 2015. Our founder Hassan was naturally drawn to the IT space and decided to pursue this passion after moving to Australia, and the rest is history.

That journey is really what About Insource IT is about: our dedication to providing exceptional service, offering cutting-edge technology, and cultivating genuine relationships has seen us grow into the team we are today.

Our values

Integrity, accountability and approachability.

We’re guided by values including integrity, accountability, and approachability because we truly want the best for your business.

We prioritise clear communication and friendly service to build strong rapport with our clients, and are committed to transparency ensuring you can feel confident in our partnership. Our team have championed these values since the very beginning, and we couldn’t be prouder.

Three Insource IT team members standing together in the office

CyberCert SMB1001 Gold Level 3 certified

Independently certified

We understand the importance of protecting data, and we set ourselves apart through our ISO 27001 certification and SMB1001 Gold (Level 3) certification with CyberCert. From safeguarding company data to client information, we’re dedicated to upholding the highest standards of information security.

Meet the team

Our team

Hassan

Managing Director

Founder and Managing Director of Insource IT, passionate about innovation and team empowerment.

Fabian

Senior Support Engineer

Efficient operations manager with 5 years at Insource IT, driving operations with a focus on client satisfaction.

Leen

Operations Manager

Focused on operational excellence, customer success, and empowering high performing teams.

Aryuni

People and Culture Manager

Jano

Support Engineer

Adrian

System Engineer

Christian

Support Engineer

Ruby

Finance Manager

John

Service Delivery Manager

Liezl

Executive Assistant

Chris

Support Engineer

Rudie

Web App Developer

Keagan

Team Lead

Tarien

Web Developer

Managed IT services for SMBs

Get in touch today

Our IT solutions are driven by the latest technology, enhanced with great customer service, and tailored to support your business success. Ready to Insource IT?

Get in touch → 08 6214 0456

Insource IT team members in a meeting with a client

Why Work With Us

We combine enterprise-grade expertise with a human, transparent approach. Our team loves what we do – and it shows. We focus on providing specialist advice and practical IT solutions that drive real results for your business. Clients trust us for clarity, fair pricing, and a partnership built on honesty rather than jargon. Technology should empower your success — we make sure it does.

Our partners

Testimonials

What our clients say

5.0

33 Google reviews

The entire Insource IT team are so helpful, approachable, non-judgemental, and most importantly, knowledgeable. They will go out of their way to help you, no matter the issue.

M Sheen · Google review

Insource IT have your business’s best interest at heart. They’ll go the extra mile to explain where your IT budgets should be spent to keep you up to date with your industry’s security, compliance and IT standards.

C Diekman · Google review

Wonderful team! They are always pleasant and easy to reach, and masters at what they do. Highly recommend to anyone needing help in IT.

F Bustillo · Google review

Insource IT engineer on a headset working at a laptop

FAQs

Questions we often hear

Insource IT is a team of 13 people across our Perth and Melbourne offices, including support and systems engineers and a management team covering operations, service delivery and people and culture.