Managed IT services
Proactive, fully managed IT for a predictable monthly cost, covering your people, devices, network and cloud.
Since 2015
ISO 27001
5.033 Google reviews
Onsite and remote
Our Melbourne office
Local engineers, national capability
Our Melbourne office at 470 St Kilda Road is home to local engineers who support businesses across Melbourne, both onsite and remotely. When you need someone at your office, our team can be there.
Melbourne clients also benefit from the same service desk, security operations and certified processes that support businesses nationally. You get local, personal service with the depth of a larger team.
Independently certified
We understand the importance of protecting data, and we set ourselves apart through our ISO 27001 certification and SMB1001 Gold (Level 3) certification with CyberCert. From safeguarding company data to client information, we’re dedicated to upholding the highest standards of information security.
What we provide
IT support and services in Melbourne
Onsite support
Local engineers who can visit your office for installations, troubleshooting, moves and projects.
Service desk
Friendly help by portal, phone or email, with critical issues responded to within 10 minutes.
Cyber security
Layered protection aligned to the Essential Eight, plus penetration testing, training and compliance support.
Microsoft 365 and cloud
Setup, migration, security and support for Microsoft 365, Teams, SharePoint and Azure.
IT consulting
Virtual CIO, IT strategy, project management and procurement for growing Melbourne businesses.
Getting started
A smooth move to Insource IT
Onboarding typically takes two to four weeks, depending on the size of your business.
Discovery
We meet your team, learn how your business works and review your current systems and support.
Proposal
You receive a clear scope and a fixed monthly proposal tailored to your users, devices and needs.
Onboarding
Our Melbourne engineers document your environment, deploy our tools and introduce your team to our service desk.
Ongoing improvement
Regular account reviews keep your IT aligned with your goals, with a roadmap for improvements.
Why Insource IT
Local service, certified standards
We combine a local Melbourne team with the security standards and processes of a certified managed service provider.
- Local engineers in Melbourne, onsite and remote
- Critical issues responded to within 10 minutes
- ISO 27001 and SMB1001 Gold (Level 3) certified
- Supporting businesses with 10 to 500 staff
- Offices in Melbourne and Perth for multi-state businesses
Our services
We can also help with
Why Work With Us
We don’t just fix problems — we keep your systems running the way they should. Our IT support team blends enterprise-level expertise with a straightforward, human approach. We care about your uptime, your people, and your peace of mind. With transparent pricing, specialist advice, and zero jargon, we make sure technology works for you — not against you. When you need dependable IT and cyber security that just works, Insource IT.
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Testimonials
What our clients say
5.0
33 Google reviews
The entire Insource IT team are so helpful, approachable, non-judgemental, and most importantly, knowledgeable. They will go out of their way to help you, no matter the issue.
Insource IT have your business’s best interest at heart. They’ll go the extra mile to explain where your IT budgets should be spent to keep you up to date with your industry’s security, compliance and IT standards.
Wonderful team! They are always pleasant and easy to reach, and masters at what they do. Highly recommend to anyone needing help in IT.
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