Since 2015
ISO 27001 certified
ISO 27001
5.033 Google reviews
7am to 6pm
About Hassan

Founder and Managing Director, Insource IT

Hassan founded Insource IT in Perth in 2015 to give small and medium businesses the kind of IT support and security that larger organisations take for granted. Today the business has a team of 13 across Perth and Melbourne, supporting organisations with 10 to 500 staff.

As Managing Director, Hassan sets the direction of the business and leads business development, working closely with clients on their IT strategy, cyber security and AI plans. Under his leadership, Insource IT achieved ISO 27001 certification and SMB1001 Gold (Level 3). Hassan holds a Master of Science (MSc). Connect with Hassan on LinkedIn.

Hassan Sillem, Founder and Managing Director of Insource IT
ISO 27001 certifiedCyberCert SMB1001 Gold Level 3 certified

Independently certified

We understand the importance of protecting data, and we set ourselves apart through our ISO 27001 certification and SMB1001 Gold (Level 3) certification with CyberCert. From safeguarding company data to client information, we’re dedicated to upholding the highest standards of information security.

Role

What Hassan is responsible for

Strategy and direction

Setting the vision, priorities and growth plans for Insource IT across Perth and Melbourne.

Business development

Building relationships with new clients and partners, and shaping the services Insource IT offers.

Client relationships

Working with business owners and leadership teams on their technology, security and AI plans.

Governance and compliance

Accountability for the company’s governance, including its ISO 27001 and SMB1001 certifications.

Leadership

Leading the management team, supported by Leen as Operations Manager and Keagan as Team Lead.

Partnerships

Managing Insource IT’s relationships with technology vendors and industry partners.

Insights

Latest insights from Insource IT

Practical, plain-English guides from the Insource IT team for business owners and managers on IT, security and AI.

  • Reviewed by Hassan before publishing
  • Focused on small and medium businesses in Australia
  • Grounded in running a certified managed service provider
  • No jargon, no hype, practical next steps
Our services

We can also help with

Cyber security specialist monitoring systems

Cyber Security

A multi-layered and proactive approach builds your defences online.

Learn more →
Illustration of an AI chip connected to a network

AI Services

Adopt AI safely with governance, Copilot readiness and managed AI.

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Cloud services and Microsoft 365 management

Cloud Services

Streamline workflows, boost productivity, and simplify collaboration.

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Managed IT services for SMBs

Get in touch today

Our IT solutions are driven by the latest technology, enhanced with great customer service, and tailored to support your business success. Ready to Insource IT?

Insource IT team members in a meeting with a client

Why Work With Us

We don’t just fix problems — we keep your systems running the way they should. Our IT support team blends enterprise-level expertise with a straightforward, human approach. We care about your uptime, your people, and your peace of mind. With transparent pricing, specialist advice, and zero jargon, we make sure technology works for you — not against you. When you need dependable IT and cyber security that just works, Insource IT.

Contact Us →
Our partners
Microsoft 365 Dell HP Lenovo Ubiquiti Yealink Kaseya ThreatLocker
Testimonials

What our clients say

5.0
33 Google reviews
The entire Insource IT team are so helpful, approachable, non-judgemental, and most importantly, knowledgeable. They will go out of their way to help you, no matter the issue.
M Sheen · Google review
Insource IT have your business’s best interest at heart. They’ll go the extra mile to explain where your IT budgets should be spent to keep you up to date with your industry’s security, compliance and IT standards.
C Diekman · Google review
Wonderful team! They are always pleasant and easy to reach, and masters at what they do. Highly recommend to anyone needing help in IT.
F Bustillo · Google review
Insource IT engineer on a headset working at a laptop
FAQs

Questions we often hear

Hassan Sillem is the founder and Managing Director of Insource IT, a Perth-based managed service provider he started in 2015.

As Managing Director, Hassan sets the direction of the business, leads business development and is accountable for its governance and compliance.

Call Insource IT on (08) 6214 0456, email info@insourceit.com.au, or connect with Hassan on LinkedIn.